{"id":152,"date":"2025-12-30T03:19:30","date_gmt":"2025-12-30T01:19:30","guid":{"rendered":"https:\/\/clientcore.co.za\/?page_id=152"},"modified":"2026-02-11T23:50:56","modified_gmt":"2026-02-11T21:50:56","slug":"complaints","status":"publish","type":"page","link":"https:\/\/clientcore.co.za\/index.php\/complaints\/","title":{"rendered":"Complaints"},"content":{"rendered":"\n<h3 class=\"wp-block-heading is-style-default has-body-font-family has-large-font-size\" style=\"padding-bottom:var(--wp--preset--spacing--20)\"><strong>Complaints Handling Policy<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\">CLIENTCORE LTD is dedicated to delivering high-quality, compliant services. If you believe we have mishandled your data or service in any way, here\u2019s how we handle complaints:<\/p>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\" style=\"padding-top:var(--wp--preset--spacing--10)\"><strong>1. Submission of Complaint<\/strong><\/p>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\"><br>Please email your concern with supporting information to: <strong><a>info@clientcore.co.za<\/a><\/strong><\/p>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\" style=\"padding-top:var(--wp--preset--spacing--10)\"><strong>2. Review Process<\/strong><\/p>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\"><br>We will:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"has-medium-font-size\">Acknowledge your complaint promptly<\/li>\n\n\n\n<li class=\"has-medium-font-size\">Evaluate the facts fairly and impartially<\/li>\n\n\n\n<li class=\"has-medium-font-size\">Contact you for clarification if necessary<\/li>\n\n\n\n<li class=\"has-medium-font-size\">Explain next steps and timeline for resolution<\/li>\n<\/ul>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\" style=\"padding-top:var(--wp--preset--spacing--10)\"><strong>3. Data Subject Rights<\/strong><\/p>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\"><br>As part of your complaint, you can assert your rights including access, correction, erasure, restriction, and objection to processing.<\/p>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\" style=\"padding-top:var(--wp--preset--spacing--10)\"><strong>4. Escalation<\/strong><\/p>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\"><br>If you are not satisfied with our response, you may escalate to relevant supervisory or regulatory authorities in your jurisdiction.<\/p>\n\n\n<p><!-- Floating WhatsApp Button --><br \/><a class=\"whatsapp-float\" href=\"https:\/\/wa.me\/27604352230\" target=\"_blank\" rel=\"noopener\" aria-label=\"Chat on WhatsApp\"><br \/><br \/><\/a><a class=\"whatsapp-float\" href=\"https:\/\/wa.me\/27832775829\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone\" src=\"https:\/\/upload.wikimedia.org\/wikipedia\/commons\/6\/6b\/WhatsApp.svg\" alt=\"WhatsApp\" width=\"150\" height=\"150\" \/><\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>Complaints Handling Policy CLIENTCORE LTD is dedicated to delivering high-quality, compliant services. If you believe we have mishandled your data or service in any way, here\u2019s how we handle complaints: 1. Submission of Complaint Please email your concern with supporting information to: info@clientcore.co.za 2. Review Process We will: 3. Data Subject Rights As part of [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-152","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/clientcore.co.za\/index.php\/wp-json\/wp\/v2\/pages\/152","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/clientcore.co.za\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/clientcore.co.za\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/clientcore.co.za\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/clientcore.co.za\/index.php\/wp-json\/wp\/v2\/comments?post=152"}],"version-history":[{"count":8,"href":"https:\/\/clientcore.co.za\/index.php\/wp-json\/wp\/v2\/pages\/152\/revisions"}],"predecessor-version":[{"id":373,"href":"https:\/\/clientcore.co.za\/index.php\/wp-json\/wp\/v2\/pages\/152\/revisions\/373"}],"wp:attachment":[{"href":"https:\/\/clientcore.co.za\/index.php\/wp-json\/wp\/v2\/media?parent=152"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}