Complaints Handling Policy
CLIENTCORE LTD is dedicated to delivering high-quality, compliant services. If you believe we have mishandled your data or service in any way, here’s how we handle complaints:
1. Submission of Complaint
Please email your concern with supporting information to: info@clientcore.co.za
2. Review Process
We will:
- Acknowledge your complaint promptly
- Evaluate the facts fairly and impartially
- Contact you for clarification if necessary
- Explain next steps and timeline for resolution
3. Data Subject Rights
As part of your complaint, you can assert your rights including access, correction, erasure, restriction, and objection to processing.
4. Escalation
If you are not satisfied with our response, you may escalate to relevant supervisory or regulatory authorities in your jurisdiction.
